How to Order Delivery
We offer local cookie delivery to majority of the lower mainland. The delivery fee ranges from $5-9 depending on which zone the delivery address is located in. Orders over $75 will get free delivery if the address is within our zone.
Upon checking out, please select delivery and the fee will automatically apply when you fill in the respective address for the cookie delivery. If the area you would like your cookies to be delivered to is not coloured, unfortunately it is out of our zone at this time BUT please contact us and we can see what we can do for you!
Please let the receiving person know that we will ring the doorbell and/or knock on the front door but due to COVID-19, please wait for us to leave before collecting the cookies unless you have left specific instructions for us. We will not be watching for the cookie recipient to collect the cookies from their doorsteps.
Furthermore, with increasing COVID-19 numbers, if the address is an apartment or office building, please buzz (or let us in accordingly) and we will leave the cookies in the lobby or mailroom area. We are trying to reduce contact by limiting elevator rides for the safety of ourselves and customers.
For apartments or office buildings, please leave the buzzer information and a phone number:
1. We will attempt to contact recipient by buzzer #, phone call, and text.
2. If necessary, wait 5 minutes and repeat Step 1.
3. If deemed possible, we will leave the cookies in a safe place and take a picture of its location and text the recipient.
4. If Step 3 is not possible, the order will be taken with us and we will try to coordinate a pick up will with recipient.
Please be aware that BAK'D is not responsible for any failed delivery attempts if the steps above have been taken.